Return Policy

We're happy when you're happy!

Quality, Price and YOU are reasons ModPlum is such a hit.

If you are not completely satisfied with your ModPlum purchase, we will gladly accept returns of merchandise if it is unworn, unwashed, undamaged within 10 days of the original purchase. You will receive an exchange or credit for the original purchase price. We cannot accept returns after 10 days. 

EXCHANGES

If you would like to exchange for a different size or product that we have in stock on our website, please email us for further instructions. (modplumllc@gmail.com)

DEFECTIVE ITEMS

We carefully exam all clothes before shipping them to you, but if for some reason we miss one and you receive a defective item, please take a photo of the item and send it to modplumllc@gmail.com within 7 days. We are more than happy to take care of you.

All SALE items are FINAL SALE. There are no returns or exchanges.

For customer service, please contact us at modplumllc@gmail.com.

RETURN SHIPPING

To return your product(s) please mail to:

ModPlum llc
1150 E 990 S
Eden, ID 83325

Include in your return package: Your Name, Order #, and contact information.  

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We are not responsible for any lost packages that are returned to us. We recommend you use a tracking service.